Uploading Documents
Fix upload problems, unreadable reports, missing pages, and incorrect document type detection.
View upload help →Help Center
Get help with uploads, reports, and your account.
Use this area to troubleshoot document uploads, understand property risk flags, and manage account or report purchase questions for KindVest Property Intelligence.
Understanding Reports
Learn how risk flags, report categories, lender red flags, and suggested questions work.
View report help →Account & Billing
Manage sign-in, report purchases, payment issues, receipts, data deletion, and account access.
View account help →What KindVest can help with
KindVest can help review and organize information from home inspection reports, HOA documents, condo and townhome disclosures, appraisal reports, escrow documents, seller disclosures, repair estimates, lender-related documents, and insurance-related documents.
The analysis is designed to explain why something may matter and what questions to ask next.
Common help topics
| Topic | Use this when |
|---|---|
| Uploading Documents | Your file will not upload, pages appear missing, the report is unreadable, or the document type is not recognized. |
| Understanding Reports | You want to understand risk levels, flagged items, report categories, or suggested next questions. |
| Account & Billing | You need help with sign-in, report purchases, receipts, payment issues, refunds, data deletion, or account access. |
| Property Risk Questions | You want to decide whether an issue is a dealbreaker, negotiation point, maintenance concern, or professional review item. |
Recommended first steps
- Upload the clearest original PDF available.
- Add related documents when the first report does not tell the full story.
- Review each risk flag as a prompt for follow-up, not as a final decision.
- Ask for written confirmation when responsibility, cost, timing, or closing impact is unclear.